Class Cancellation Policy
Guidelines and procedures for canceling a class
This policy outlines the guidelines and procedures for canceling a class.
Student Cancellations
5 Business Days Notice
Students must provide a minimum of 5 business days notice for class cancellations to receive a full refund or to reschedule without penalty.
Less Than 5 Business Days
Cancellations made with less than 5 business days notice will result in the forfeiture of the class fee or a charge for the scheduled session.
No-Shows
Students who fail to attend a scheduled class without any prior notification will not be eligible for a refund or reschedule, and the full class fee will be charged.
Instructor Cancellations
Advance Notice
In the event of an instructor cancellation, every effort will be made to notify students as far in advance as possible.
Rescheduling / Refund
Students affected by an instructor cancellation will be offered the option to reschedule their class or receive a full refund.
Emergency Cancellations
In rare cases of emergency, instructors may need to cancel a class at short notice. In such instances, the same rescheduling and refund options will apply.
How to Cancel
To cancel a class, please email lolaartswi.com@gmail.com or call 715-547-3950.
Exceptions
Exceptions to this policy may be considered on a case-by-case basis due to unforeseen circumstances (e.g., medical emergencies, severe weather).